Returns & Exchanges
At ATB Guitars, we want you to be completely satisfied with your premium audio and electronic equipment. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Securely
Place the electronic device in its original manufacturer packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our technicians verify the item's condition and serial number, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing